As a first - time home buyer I had no prior experience or knowledge of what was involved in buying a home. Rick was very informative and helpful every step of the way! He always had tips to offer of what "to do" and "not to do" and would explain everything that I should expect going forward in the process. Most of all, my husband and I could always contact Rick with questions or concerns. If he did not answer his phone he would return our call within that same day. Great realtor to work with and would recommend anyone who can have Rick as their realtor would be very fortunate to work with him!!